Privacy Policy
Last updated: April 10, 2026
1. Who We Are
CraveRx is a brand operated by Crave Digital Inc. ("we," "us," "our"). CraveRx is a telehealth platform that connects patients with licensed healthcare providers for men's health services. CraveRx is not a pharmacy, medical provider, or health plan.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit getcraverx.com (the "Site") or use our services.
2. Information We Collect
Information you provide directly:
- First name
- Email address
- Zip code
This information is collected when you join our waitlist. We do not currently collect health information, medical history, payment information, or other sensitive personal data through the Site.
Information collected automatically:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
- Device type
This information is collected through cookies and standard web analytics tools (Google Analytics) to improve our Site and understand how visitors use it.
3. How We Use Your Information
We use the information we collect to:
- Manage your waitlist registration
- Send you updates about CraveRx launch and service availability
- Analyze geographic demand (aggregate zip code data)
- Improve our Site and services
- Respond to your inquiries
We will not sell, rent, or share your personal information with third parties for their marketing purposes.
4. Third-Party Service Providers
We use the following third-party services to operate the Site:
- Netlify — website hosting
- GoHighLevel (GHL) — customer relationship management and email communications
- Google Analytics — website analytics
These providers may process your data on our behalf and are contractually obligated to protect your information. We do not share your data with any other third parties.
5. Cookies
We use cookies and similar technologies to analyze site traffic and understand how visitors interact with our Site. You can control cookie preferences through your browser settings. Disabling cookies may affect your experience on the Site.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. The Site uses SSL/TLS encryption for all data transmission. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your waitlist information for as long as necessary to fulfill the purposes described in this policy, or until you request deletion. You may request deletion of your data at any time by contacting us.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, contact us at privacy@getcraverx.com.
California Residents (CCPA/CPRA):
You have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell your personal information. To submit a request, contact privacy@getcraverx.com.
9. Children's Privacy
CraveRx is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a person under 18, we will delete it promptly.
10. Future Health Information
When CraveRx launches clinical services, we will update this Privacy Policy to address the collection and handling of protected health information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws. Health information collected during clinical services will be governed by a separate Notice of Privacy Practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us at:
Crave Digital Inc.
d/b/a CraveRx
Email: privacy@getcraverx.com
Website: getcraverx.com